September, 2004

Tēla Sourcing to Provide Offshore Claims Processing for One of the Largest US Healthcare BPO service Providers

BALTIMORE and Pune — Tēla Sourcing today announced that it has been selected by one of the largest healthcare BPO services company in the US to provide offshore claims processing services.

Tēla will provide complete claims processing including front end, adjudication and other related services for existing 250,000 members and will be the exclusive offshore service provider for all new business using Client products. The Client’s product is currently used by more than 60 health plans and 220 TPA’s processing claims and providing administration for more than 60million members in the US. The transition of services offshore will be gradual and under a well-crafted transition plan that has been developed by Tēla to transfer work offshore with minimal risk to existing operations.

Tēla delivers a combination of price-based claims processing functions and comprehensive value-added business process outsourcing (BPO) services tailored to a customer’s unique needs. Unlike most other offshore BPO vendors, Tēla offers end-to-end offshore BPO services combined with significant onshore delivery capabilities and a U.S.-based account management team.

About Tēla Sourcing LLC

Tēla’s mission is to offer innovative and superior services in the emerging healthcare market by leveraging offshore business process outsourcing and information technology. Named for the Latin word for “web,” Tēla weaves together both offshore and value-added onshore solutions while offering customers a single point of accountability with a U.S.-based account team. Tēla Sourcing Inc. is headquartered in Baltimore, Md. More information on Tēla is available at www.tela-usa.com.

CONTACTS:

Tilak Sharma
Tēla Sourcing Inc.
phone: 410-230 3999
e-mail: tsharma@tela-usa.com