July, 2004

Tēla Sourcing to Process Medical Claims for one of the largest health care TPA in New Jersey

BALTIMORE and Pune — Tēla Sourcing today announced that it has been selected by one of the largest healthcare BPO companies in New Jersey to provide offshore claim processing services. The TPA currently manages more than 100,000 lives on behalf of various self-insured clients and and provides complete administration using RIMS platform.

Tēla will provide claims processing support including Front end Processing, claims adjudication, enrollment, billing, and customer service support to the TPA from its operations center in Pune, India. The transition of services offshore will be gradual and under a well-crafted transition plan that has been developed by Tēla to transfer work offshore with minimal risk to existing operations.

Tēla delivers a combination of price-based claims processing functions and comprehensive value-added business process outsourcing (BPO) services tailored to a customer’s unique needs. Unlike most other offshore BPO vendors, Tēla offers end-to-end offshore BPO services combined with significant onshore delivery capabilities and a U.S.-based account management team.

About Tēla Sourcing LLC

Tēla’s mission is to offer innovative and superior services in the emerging healthcare market by leveraging offshore business process outsourcing and information technology. Named for the Latin word for “web,” Tēla weaves together both offshore and value-added onshore solutions while offering customers a single point of accountability with a U.S.-based account team. Tēla Sourcing Inc. is headquartered in Baltimore, Md. More information on Tēla is available at www.tela-usa.com.

CONTACTS:

Brij Sharma
Tēla Sourcing Inc.
phone: 410-230 3999
e-mail: bsharma@tela-usa.com