|
October 21, 2005
Tēla Sourcing Signs A Long Term Contract with
a Large TPA in Northeast Region to Provide Claims Processing
Services
BALTIMORE and Pune —
Tēla Sourcing announced today that it has signed a definitive long term
contract (3 years) with a leading TPA in Northeast region to provide claims
processing services. The client was suitably impressed with Tēla's
delivery capabilities and higher service standards to select Tēla over
several other competing onshore and offshore companies. The client currently
processes several thousand claims per day and expects to reduce its processing
costs significantly through the efficient and cost-effective services of
Tēla. The process is expected to go live in December. The use of offshore
resources was a strategic decision by the TPA to bring its costs under control,
improve its quality and turn-around time and make it more competitive in the
marketplace. The ability of Tēla to provide value added services including
adjudication, enrollment etc. played a significant role in the TPA's strategic
decision making and differentiated Tēla from the competition.
Tēla delivers a combination of price-based claims
processing functions and comprehensive value-added business process outsourcing
(BPO) services tailored to a customer's unique needs. Unlike most other
offshore BPO vendors, Tēla offers end-to-end offshore BPO services through
its operations center in Pune, India combined with significant onshore delivery
capabilities in Washington State, along with a U.S.-based account management
team.
About Tēla Sourcing Inc.
Tēla's mission is to offer innovative and superior services in the
emerging healthcare market by leveraging offshore business process outsourcing
and information technology. Named for the Latin word for "web", Tēla
weaves together both offshore and value-added onshore solutions while offering
customers a single point of accountability with a U.S.-based account team.
Tēla Sourcing Inc. is headquartered in Baltimore, MD. More information on
Tēla is available at www.tela-usa.com
CONTACTS:
Tilak Sharma
Tēla Sourcing Inc.
phone: 410-230 3999
e-mail: tsharma@tela-usa.com
|
