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May 20, 2005
Tēla Sourcing Signs Contract with One of the
Largest Medical Center Health Plans in Northeast To Provide Claims Processing
and Related Services.
BALTIMORE
and Pune -Tēla Sourcing announced today that it has singed a contract with a large medical center sponsored
health plan headquartered in Boston, MA to provide claims processing services
using offshore resources. The client was suitably impressed with Tēla's
delivery capabilities and higher service standards to select Tēla over
several other competing onshore and offshore companies. The client currently
processes more than 3000 claims per day and expects to reduce its processing
costs significantly through the efficient and cost-effective services of
Tēla. The process is expected to go live by June 1st, 2005. The use of
offshore resources was a strategic decision by the Health Plan to bring its
costs under control, improve its quality and turn-around time and make it more
competitive in the marketplace.
Tēla delivers a combination of price-based claims processing functions and
comprehensive value-added business process outsourcing (BPO) services tailored
to a customer's unique needs. Unlike most other offshore BPO vendors, Tēla
offers end-to-end offshore BPO services through its operations center in Pune,
India combined with significant onshore delivery capabilities in Washington
State, along with a U.S.-based account management team.
About Tēla Sourcing Inc.
Tēla's mission is to offer innovative and
superior services in the emerging healthcare market by leveraging offshore
business process outsourcing and information technology. Named for the Latin
word for "web," Tēla weaves together both offshore and value-added onshore
solutions while offering customers a single point of accountability with a
U.S.-based account team. Tēla Sourcing Inc. is headquartered in Baltimore,
MD. More information on Tēla is available at
www.tela-usa.com
CONTACTS:
Tilak Sharma Tēla Sourcing Inc. phone:
410-230 3999 e-mail: tsharma@tela-usa.com
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