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April 1, 2005
Tēla Sourcing Signs Contract with a Large
Claims Processing Service Provider in Maryland.
BALTIMORE and Pune —
Tēla Sourcing announced today that it has singed a contract with a large
claims processing company headquartered in Maryland, USA to provide claims
processing services using offshore resources. The client after comprehensive
due-diligence of international vendors selected Tēla as a partner due to
its in-depth domain knowledge of US healthcare market, focus on healthcare,
excellent references, satisfied clients and significantly superior delivery
services. The client currently manages more than 3.5million claims per year and
expects to reduce its processing costs significantly through the efficient and
cost-effective services of Tēla. After a thorough and detailed
migration-transition process, the client has already started seeing significant
improvements in its process. The use of offshore resources was a strategic
decision by the TPA to bring its costs under control and make it more
competitive in the marketplace.
Tēla delivers a combination of price-based claims processing functions and
comprehensive value-added business process outsourcing (BPO) services tailored
to a customer’s unique needs. Unlike most other offshore BPO vendors,
Tēla offers end-to-end offshore BPO services through its operations center
in Pune, India combined with significant onshore delivery capabilities in
Washington State, along with a U.S.-based account management team.
About Tēla Sourcing Inc.
Tēla’s mission is to offer
innovative and superior services in the emerging healthcare market by
leveraging offshore business process outsourcing and information technology.
Named for the Latin word for "web," Tēla’s weaves together both
offshore and value-added onshore solutions while offering customers a single
point of accountability with a U.S.-based account team. Tēla’s
Sourcing Inc. is headquartered in Baltimore, Md. More information on Tēla
is available at www.tela-usa.com.
CONTACTS:
Tilak Sharma
Tēla Sourcing Inc.
phone: 410-230 3999
e-mail: tsharma@tela-usa.com
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