December 17, 2004

Tēla Sourcing Signs a Contract to Provide Claims Processing for a 3m member Health Plan

BALTIMORE and Pune — Tēla Sourcing today announced that it has singed a definitive agreement to provide offshore claims processing services for a large Healthcare Management Company with nearly 3m members based in Connecticut.

The transition of services offshore will begin by January 3 and ramp-up will take place in 3-6 months. The services to be provided include claims front end processing, provider management, repricing, and network management support.

Tēla delivers a combination of price-based claims processing functions and comprehensive value-added business process outsourcing (BPO) services tailored to a customer’s unique needs. Unlike most other offshore BPO vendors, Tēla offers end-to-end offshore BPO services through its operations center in Pune, India combined with significant onshore delivery capabilities in Washington State, along with a U.S.-based account management team.

About Tēla Sourcing Inc.

Tēla’s mission is to offer innovative and superior services in the emerging healthcare market by leveraging offshore business process outsourcing and information technology. Named for the Latin word for “web,” Tēla weaves together both offshore and value-added onshore solutions while offering customers a single point of accountability with a U.S.-based account team. Tēla Sourcing Inc. is headquartered in Baltimore, Md. More information on Tēla is available at www.tela-usa.com.

CONTACTS:

Tilak Sharma
Tēla Sourcing Inc.
phone: 410-230 3999
e-mail: tsharma@tela-usa.com