Technology plays a very crucial role in enabling offshore healthcare BPO as it extends the bridge between the two shores. It is what allows for the most cost-effective delivery of quality services with ease. As part of our state-of-the-art service delivery, our technology infrastructure allows us to scale your workload effectively and continually exceed expectations.

Tēla Services are assisted by Cisco Pix Firewall and Cisco Routers for WAN, stacked Cisco switches for LAN, high-end IBM servers for secured data services for our clients. To cater to the bandwidth needs, Tēla has Redundant Premium bandwidth internet connection to major ISPs in India. Additionally, all Tēla employee desktops are equipped with:

GigaBit Ethernet for optimal connectivity to the nework through Cat   6 cables

17" flat panel monitors for extended and more comfortable viewing

DA50 Adaptor for clear amplification

Pentium IV 2.4 GHz IBM M42 desktop computers with 256 MB RAM   for optimal performance