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Sr
Manager Operations |
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Interested candidates should
meet the following Criteria |
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Req
ID: |
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Posted
On: 18th March 2011. |
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Job Type: Permanent. |
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Location:
Pune. |
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Travel:
As per Business Requirement. |
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Business
unit: Operations. |
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No
of positions: 02 |
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Job
Description: |
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Will be responsible for managing team performance and operations
with sound knowledge of US Health care domain. |
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Continuously exceed SLA’s & client satisfaction |
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Excellent client management skills |
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Experience of transition, migrations and process maturation |
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Sound trouble shooting skills |
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Proactively identify and resolve issues that hamper process
performance. De-risk the process. |
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Manage employee discipline, performance and expectations. |
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Deliver process efficiency & revenue targets. |
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High level of professionalism in the work delivered and overall
conduct. |
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Reduce sub optimal measures; deliver optimally and efficiently,
both within the organization and to clients. |
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Maintain pro-action, timeliness, promptness, focus, quality
and accuracy of self and the team in all matters of organizational
functioning. |
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Increase efficiency and automate processes where ever possible. |
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Job
Specifications: |
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Qualification – Graduates/post graduates from any stream.
MBAs with specialization in operations will be preferred. |
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Experience: 8-14yrs |
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Experience of successfully managing operations and quality in
US Healthcare processes will be strongly preferred. |
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To
apply for the above-mentioned position, send us your updated
resume at the following email address: |
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resume@tela-india.com
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The subject line of your e-mail should be SMO/Sr.Mgr
Ops |
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