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Group Leader -
Operation |
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Interested candidates
should meet the following Criteria |
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1. Oversee the Operations, Training and implementation of quality related initiatives in daily operations, and ensure quality measures are aligned with overall business objectives |
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2. Demonstrated abilities in Quality management, Six Sigma, Production Engineering, Process Re-engineering, Design and Floor Operations. |
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3. Establish and implement the basic quality and continuous improvement framework for the Center based on Six Sigma through internal controls. |
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4. Good understanding of Operations Manager Balance Score Card goal & objectives and responsible for achieving them in daily operations. |
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5. Good working experience of Costing, Budgeting, Planning and Forecasting and Business Continuity planning. |
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Provide direction and guidance to tactical/strategic process improvements. |
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7. Drive
efficiency and effectiveness across center operations. |
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Innovate to optimize production and constantly improve Production, Quality and Turnaround Time. |
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9 Define Metrics and measures for the various process. |
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10. Excellent working knowledge of Query, reporting, MIS, metrics of the process.. |
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11. Establish Monthly reporting for all metrics from Centralized reporting Team.
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12. Regularly review the offshore service performance through daily/weekly client interactions. |
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13. Good command over team members on production and achieving SLA Guarantee levels. |
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14. Developing team to efficiently execute business operations, Planning & managing operations cater to targeted growth |
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15. Working on the training need analysis for the improvement of the process. |
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16. Provide necessary training on quality & continuous improvement areas. |
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17. Education – Any, Graduate (Preferably Science Graduates will be preferred). |
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18. Candidate should be between the age of 22-35 Years. |
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19. Should have a valid Pass port (preferable). |
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20. Candidate should have good aptitude skills. |
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21. Good Communication skills. |
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22. Logical and analytical skills
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23. Excellent Computer skills. |
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24. Internet navigation skills. |
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25. Ready to work in any shift. (Including night shift). |
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To apply for the above-mentioned position, send us your updated resume at the following email address: |
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resume@tela-india.com |
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The subject line of your e-mail should be OPS/CA |
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